Cancellation & Refund Policy Returns

Payments

The Ayurveda Rituals offers various payment options for your convenience:

  • Credit Cards (Visa, MasterCard)
  • Debit Card (Visa Electron, Maestro)
  • Net Banking (All major banks in India)
  • Cash on Delivery (pay when you get your order in Cash)
  • UPI payment
  • Cheque/Bank Transfer (helpful when you don’t have any credit card and want to prepay for the order)

For credit card, debit card and net-banking transactions, The Ayurveda Rituals has trusted payment gateways that use encryption technology to ensure protection of your card information. It is 100% Safe and Secure to pay through your card or net banking account.

It is hereby clarified that in case a refund is requested for reasons attributable to the customer (viz., duplicate payments or cancellation within 24 hours, etc.), we may at our discretion accept such request subject to levy of a processing fee. It may be noted that the amount shall be refunded after adjusting the commission charged by Payment Gateways and other applicable charges. We reserve the right to revise the said processing fee from time to time without any advance notice.

Cancellation & Refund Policy Returns

Cancellation & Refund Policy Returns &Refund Policy Placing an order Browse The Ayurveda Rituals online catalogue to make your purchase. Select an item you wish to order, enter the quantity you desire and click “Order”

When your order contains the items and quantity you wish to purchase, click on “checkout”You will then be asked to provide shipping and payment information.

Check the payment options available. Once you have successfully made your payment, your order will be processed & shipped.In case the product received is missing in the package or a wrong product has been delivered- clear images and video of the faulty/ product with product missing or wrong product delivered along with clear images and video of spillage (if any wherever applicable), mono-carton and outer packaging images and videos too.

Once all the details are received, it would take our team 7 working days to revert on the complaint/ query/ issue. In case an exchange is approved for your complaint,

you will be informed of the same with an authorization number,and a reverse pick-up of the product will be arranged. In the case of a product refund there is no refund policy, only exchange the damage products,

if we found the genuine case,Please also email this document and share an image of the reverse pick-up consignment (inside and outside packaging) with our Customer Care Representative who you have been in touch with on email.

You have to ship that order on our warehouse address,once the package is received by our warehouse team the exchange order will be processed within 72 hours. You will then be informed of the new consignment tracking details.The Ayurveda Rituals Online is not responsible for damage after

delivery.Damages caused upon negligence or incorrect application cannot be covered under the Returns Policy.No exchange or return can be processed in case of allergies/skin reactions,dislikes of fragrance or colour variations.We highly recommend checking the ingredients list in case of known allergies and performing a patch test prior to use to check for unknown allergies Refund &Cancellation The Ayurveda Rituals, your happiness is our highest priority! We work tirelessly to delight you with our products and make you feel special.

Our product once opened cannot be repackaged or resold due to high level of commitment to quality. To keeps things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly opt for our sample size packaging.Please note that we cannot offer exchanges or refunds on any sale, opened or used products. The Ayurveda Rituals is not responsible for damage after delivery.We do not accept any refunds or exchanges once product is delivered to you. So kindly make a clear video before open the product to ensure the damage,All claims for shortages or damages must be reported to customer service on the day of delivery within 2 hours is acceptable only,

Cancellation Policy Orders once placed through www.theayurvedarituals.com cannot be cancelled once an order has been successfully placed through www.theayurvedarituals.com Out of stock Items We apologize for the inconvenience this may cause. Please recheck availability on a later date, You can wishlist your favourite product, once they are in stock you will receive an automated mail from our end and you can place your order in one click. Refunds & Exchanges Please note that we cannot offer exchanges or refunds on any sale, opened or used products. The Ayurveda Rituals is not responsible for damage after delivery.We do accept the geniune cases only for exchange,no refund will be process,and exchange will be completed after 10 working days once product is delivered to you.if approve by our team, Shipping Policy Domestic: We offer free express shipping on all domestic orders.Purchases are shipped from our warehouse by courier.

Please allow the following number of days as mentioned in receipt of your order.Please note that we cannot offer an exchange or refund on any product on sale, or a product that has been opened and/or used. The Ayurveda Rituals online is not responsible for damage after delivery.Please allow one to three weeks from the day you return your package, for your request to be processed. You will be contacted once your return is complete.All claims for shortages or damages must be reported to customer service on the day of delivery within 2 hours.Return/exchange requests are subject to an inspection and checking by The Ayurveda Rituals team. If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with product images and clear video also with the batch number during open the parcel,

We shall take 7 working days to perform a quality check. If the product passes the quality test and complaint approved by the team of The Ayurveda Rituals then we shall initiate exchange process. Damages due to neglect, improper usage or wrong application will not be covered under our Exchange/Returns Policy. Each item can only be ex changed once. No cash/payments refunds are permitted.